Terms &
Conditions

Welcome to OzenX. By engaging our services or accessing our website (ozenx.in), you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding.

1. Acceptance of Terms

By accessing our website, submitting a project inquiry, or entering into any service agreement with OzenX (“we,” “us,” “our”), you (“Client,” “you”) agree to these Terms and Conditions in full. If you do not agree, you must refrain from using our services.

2. Services

OzenX provides digital services including but not limited to: web design and development, mobile application development, SaaS product development, UI/UX design, e-commerce solutions, and digital marketing consultation.

The scope of work for each project will be defined in a separate Service Agreement or Statement of Work (SOW) provided before project commencement. Any changes to the agreed scope must be requested in writing and may incur additional costs and timeline adjustments.

3. Payment Terms

• A non-refundable advance payment (typically 50%) is required before project work begins.
• The remaining balance is due upon project completion and before final delivery of files.
• Payment terms are shared in the proposal and service agreement before work begins.
• Invoices not paid within 15 days of issuance may result in work suspension.
• GST will be applied as per applicable government regulations.

4. Intellectual Property

Upon full and final payment, OzenX transfers all intellectual property rights for the deliverables to the Client. This includes source code, design files, assets, and documentation created specifically for the Client's project.

OzenX retains the right to display the work in our portfolio and marketing materials unless the Client specifically requests otherwise in writing.

5. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during the engagement. OzenX will not disclose Client's business information, trade secrets, or confidential data to third parties without express written consent, except as required by law.

6. Limitation of Liability

OzenX's total liability for any claim arising from our services shall not exceed the agreed project value for the specific project in question. We are not liable for any indirect, consequential, or incidental damages including lost profits, data loss, or business interruption.

7. Termination

Either party may terminate the service agreement with 14 days written notice. Upon termination, the Client is liable for payment for all work completed up to the termination date. The advance payment is non-refundable regardless of termination circumstances.

8. Governing Law

These Terms and any disputes arising from our services shall be governed by the laws of India. Any legal disputes shall be subject to the exclusive jurisdiction of the courts in India.

9. Contact Us

For any questions regarding these Terms, please contact us at info@ozenx.in.